We still have a range of energy and money saving schemes running during lockdown this November. Some services will be running a revised service – more information below:
Freephone Advice Line – 0800 260 5907
- Phone still open Mon-Fri, 9am-5pm.
- Free emergency fuel top-up vouchers available
Energy and Money Saving Service (in partnership with LEAP)
- Applications still open.
- All appointments booked to be carried out over the phone
- Free energy saving measures can be delivered to your door for you to install
- No home visits can go ahead until the lockdown measures have been lifted.
Free Gas Central Heating (in partnership with Warmer Homes)
- Applications still open.
- Initial remote surveys and gas grid applications can still go ahead
- Installations cannot go ahead until the lockdown measures have been lifted
Emergency Boiler Replacement (In Partnership with ECHOS)
- No changes made to scheme as it classifies as essential, emergency works.
- All installers and surveyors will wear appropriate PPE, and can work alone to reduce contact.
- No changes made to scheme – online or telephone service only
