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Coronavirus
Services UPDATE: UK November Lockdown

We still have a range of energy and money saving schemes running during lockdown this November. Some services will be running a revised service – more information below:

Freephone Advice Line – 0800 260 5907

  • Phone still open Mon-Fri, 9am-5pm.
  • Free emergency fuel top-up vouchers available

Energy and Money Saving Service (in partnership with LEAP)

  • Applications still open.
  • All appointments booked to be carried out over the phone
  • Free energy saving measures can be delivered to your door for you to install
  • No home visits can go ahead until the lockdown measures have been lifted.

Free Gas Central Heating (in partnership with Warmer Homes)

  • Applications still open.
  • Initial remote surveys and gas grid applications can still go ahead
  • Installations cannot go ahead until the lockdown measures have been lifted

Emergency Boiler Replacement (In Partnership with ECHOS)

  • No changes made to scheme as it classifies as essential, emergency works.
  • All installers and surveyors will wear appropriate PPE, and can work alone to reduce contact.

Switch Supplier

  • No changes made to scheme – online or telephone service only

We still have a range of energy and money saving schemes running during lockdown this November. Some services will be running a revised service – more information below:

Freephone Advice Line – 0800 260 5907

  • Phone still open Mon-Fri, 9am-5pm.
  • Free emergency fuel top-up vouchers available

Energy and Money Saving Service (in partnership with LEAP)

  • Applications still open.
  • All appointments booked to be carried out over the phone
  • Free energy saving measures can be delivered to your door for you to install
  • No home visits can go ahead until the lockdown measures have been lifted.

Free Gas Central Heating (in partnership with Warmer Homes)

  • Applications still open.
  • Initial remote surveys and gas grid applications can still go ahead
  • Installations cannot go ahead until the lockdown measures have been lifted

Emergency Boiler Replacement (In Partnership with ECHOS)

  • No changes made to scheme as it classifies as essential, emergency works.
  • All installers and surveyors will wear appropriate PPE, and can work alone to reduce contact.

Switch Supplier

  • No changes made to scheme – online or telephone service only

Want to find out more?

If you have any questions about what you might be eligible for or if you just want to find out more about how we can help, just send us an email or give us a call