Skip to content


Our normal business hours are:

Monday to Friday 9am-5pm.

If you know who you need to speak to, please ask for them when you get through to the team. We aim to respond to all email enquiries within 24 hours or the next working day.

Energy Services
Housing, Neighbourhood & Building Services
Portsmouth City Council
Civic Offices (Floor 3 Core 5)

For any out of hours queries, you can leave a voicemail on 02392 84 19 47 , and a member of the team will get back to you as soon as possible.

Need more information? Want to know if you’re eligible for an initiative? If our FAQ section can’t help, get in touch!

You can speak to the LEAP home visits team for information on your home visit or the energy and money saving service.

Want to find out more?

If you have any questions about what you might be eligible for or if you just want to find out more about how we can help, just send us an email or give us a call