The Broken Boiler Repair/Replacement Scheme

What is on offer?

During the winter, a lack of heating and hot water can have a severe impact on your health and wellbeing.

The boiler repair and replacement scheme offers emergency assistance to vulnerable homeowners. If you have a broken or condemned boiler you may be eligible for help. This scheme is funding-dependent, and normally only available during winter months.

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Who is it available to?

The free boiler repair/replacement scheme is available to those with health conditions on low income or income support. This scheme is only available to owner-occupiers, for private and social tenants it will be your landlord’s responsibility for repairing your boiler. Please find the eligibility criteria below.

  • Income-related Employment and Support Allowance
  • Income-based Jobseeker’s Allowance
  • Income Support
  • Pension Guarantee Credit
  • Child Tax Credit / Working Tax Credit
  • Universal credit
  • Housing Benefit

or a household income of £31,000 or less

And

There must be someone in the household who is:

  • Aged 65 or over, or
  • Aged under 5
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How is the scheme provided?

The free boiler repair/replacement scheme is provided by the LEAP Boiler Scheme (formerly known as ECHO), which is managed by AgilityEco.

For England and Wales generally, the scheme is funded by energy suppliers as part of the Warm Homes Discount Industry Initiative. This funding is limited, and the scheme usually opens in October each year, and runs until the funding for that year has been used.

Got more questions?

See if our ‘Frequently Asked Questions page’ can help.

More Info

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