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Emergency boiler replacement

Currently closed as of 26/02/2021 and we will update when it reopens (expected to be Sep 2021 or earlier) 

If you have boiler issues during this period please still contact our team for alternative support: 0800 260 5907

What is on offer?

Our boiler replacement scheme offers emergency assistance to vulnerable homeowners. If you have a broken or condemned boiler you may be eligible for help.

During the winter, a lack of heating and hot water can have a severe impact on your health and well being.

The service is available to residents living in Portsmouth, Gosport and Havant.

Man fixing a boiler

How does it work?

This service is provided in partnership with ECHO (Emergency Central Heating Offer). The initiative is funded by five energy companies through the Warm Home Discount Industry Initiative Scheme.

To find out more about ECHO, click here

ECHO logo

Am I eligible?

Thousands of Portsmouth, Gosport and Havant homeowners will be eligible for a free boiler repair or replacement.

There is a criteria that residents must fall within in order to quality for the ECHO scheme

To see if you are eligible, click here

Man replacing a boiler

Apply now

(Currently closed as of 26/02/2021 and we will update when it reopens (expected to be Sep 2021 or earlier). If you have boiler issues during this period please still contact our team for alternative support.

Our normal business hours are Monday – Friday 9am to 5pm.

You can call the freephone advice line delivered in partnership with the Environment Centre on 0800 260 5907 or email our team at energysaving@portsmouthcc.gov.uk and a member of the team will get back to you in working hours.