Thousands of Portsmouth, Gosport and Havant residents are eligible for free energy and money saving advice. It doesn’t matter if you’re a homeowner, privately renting or renting from the council. Please find the eligibility below.

• Income-related Employment and Support Allowance
• Contribution-based Employment and Support Allowance
• Income-based Jobseeker’s Allowance
• Income Support
• Pension Guarantee Credit
• Pension Savings Credit
• Child Tax Credit / Working Tax Credit
• Universal Credit
• Housing Benefit
• Council Tax Reductions
• A Disability Benefit (Incl. Attendance Allowance, Carer’s Allowance DLA, PIP, Severe Disablement Allowance)
• Industrial Injuries Disablement Benefit

OR

• Total annual household income less than £31,000

The Freephone advice line is available to all Portsmouth residents. There is no eligibility criteria and there is no limit to how many times you can call.

Switched on Portsmouth are currently partnered with the Environment Centre to offer the Freephone line service which is available to all Portsmouth residents. Anyone can call between 09:00-17:00 and will be put through to one of our expert energy advisors.

Call on 0800 260 5907.

The Freephone provides the below services:

• One-to-one information, advice and support to help reduce energy bills.
• Making onwards referrals to energy saving schemes and services available to Portsmouth households where identified as eligible, such as the Warmer Homes Programme and LEAP.