Switched On Privacy Notice
How your personal information is shared and used
If you have referred yourself into a scheme via the online forms, we will have received your personal data. We have strict practices in place to ensure this data is stored and shared safely.
Portsmouth City Council is a registered data controller (Registration number Z5578313). Portsmouth City Council tries to meet the highest standards when collecting and using personal information. This is in accordance with data protection law.
This privacy notice applies between you, the user of our services, and Portsmouth City Council, the provider of this website.
In order to refer you to our schemes and provide the services available, we must pass your contact details to our partner organisation, AgilityEco Services Ltd (‘Agility Eco’). We will only do this with your consent. We will only share with Agility Eco the details they need in order to provide their services to you.
Portsmouth City Council ensures that your personal data is kept secure through the use of technical security measures for all our IT systems. We ensure that only employees who should have access to personal data can do so. This is managed through comprehensive training, regular checks and validation. Agility Eco are governed by specific contracts to ensure they process personal data securely and only for the purposes set out by Portsmouth City Council.
You have the right to know if Portsmouth City Council holds any personal information relating to you. You can do this by making a ‘Subject Access Request’ using the information in the ‘How to contact us’ section or by going to
You will usually be entitled to see all of the data held about you. You may not be entitled to see confidential information about other people.
Records of your personal data will not be kept for longer than necessary. Full information regarding retention periods for the different types of data can be found on our website www.portsmouthcc.gov.uk