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Vulnerable people energy advice

Please identify yourself as vulnerable to your supplier via the Priority Services Register (PSR). It’s free to do so and lets them know that you need extra support.

Am I eligible?

You may be eligible if any of the following apply to you

  • are of pensionable age
  • are disabled or chronically sick
  • have a long-term medical condition
  • have a hearing or visual impairment or additional communication needs
  • are in a vulnerable situation.
Elderly lady at home

There is more information on the Priority Services Register and who is eligible here.

Find out how to apply for the Priority Services Register here.

Want to find out more?

If you have any questions about what you might be eligible for or if you just want to find out more about how we can help, just send us an email or give us a call